Sources: Energy.gov, ConsumerenergyCenter.org, and bt.cdc.gov
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The trend of consumers moving away from traditional brick-and-mortar business toward online commerce has been going on for years. But things have sped up in 2020: Consumer habits and expectations are rapidly changing, and business owners face new regulations and health concerns.
You may not be able to run your business exactly according to plan next year. If it’s anything like 2020, 2021 could be a challenging time for many small businesses around the country.