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Energy Choice | November 4, 2010

Want to know more about your electricity choices in New Jersey?

If you live in the JCPL and PSEG utility service territories in New Jersey then you have probably heard about our offer to residential customers to save on their electricity bill. Since we began offering electricity services in New Jersey thousands of residential customers have signed up with us for price certainty and the opportunity to save.

In the short video below, I’ve answered commonly asked questions about our offer. If you have a few minutes, check it out.

Do you have questions or concerns about our offer in New Jersey? If so, leave me a comment.

Constellation NewEnergy, Inc., a subsidiary of Constellation Energy Group, provides electric generation service to residential customers in the PSEG and JCPL service territories of New Jersey. For more information regarding price and environmental characteristics of our New Jersey residential service, click here and for our commercial and industrial service in New Jersey and throughout other markets, click here.

Comments ( 3 )

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Louise Costikyan - 11/6/2010

I am a homeowner in Chester, NJ and am considering switching my electricity generation provider from JCP&L. But there are so many questions that I can’t find answers to online!

1) If JCP&L loses profits on the electricity generation part of their business, won’t they just increase the delivery service charge rate? Is there any law stopping them from doing that? If not, won’t JCP&L customers end up paying about the same no matter who they contract with for generation?
2) A couple of years ago, an ice storm took out the power line from the street to my house. It took JCP&L three days to return power to my house AFTER I had paid MY electrician to fix the connection on my house. Given that I am a “100% customer” and it took that long to restore my service, what can I expect from JCP&L service if I am not a payor for their generation product? Are there any discrimination laws in NJ regarding this?
3) JCP&L actually sends somebody out to read my meter about 6 times a year. The other months they (over) estimate and I end up giving them a free loan. If I choose Constellation for my electricity generator does this process improve?

I am a typical consumer of electricity in NJ and I took the time to write this email. So I hope that you will respond with the information that I am searching for.

Thank you,

Louise Costikyan

    Bruce Stewart, Chief Marketing Officer & Managing Director, Retail Energy, Constellation Energy - 11/10/2010

    Louise, Thank you for commenting. I will be in touch soon with all the answers you need.

      Bruce Stewart - 11/22/2010

      Hi, Louise. I apologize for the delay.

      To answer your second question:
      We deliver electricity through the same transmission and distribution system owned and operated by your current utility. JCPL will continue to service all equipment such as your meter and wires, as well as respond to any power outages, and you will continue to be charged for those services directly by the utility.

      Your utility, JCPL, is bound by law to provide equal service to all of its customers regardless of your provider of electricity supply.

      The answer for #3:
      The amount of times a meter is read within a certain period depends solely on the utility. If you would like to know what day your meter is scheduled to be read during normal conditions, please have your account number ready and click here to view your schedule. For step-by-step instructions on how to read your meter, click here.

      I’m researching the answer to your first question and will be in touch with the response soon. Please let me know if you have any additional questions that I can help you with in the meantime.

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