For years, all of our energy services were provided by a single source – our electric utility company. That company would be your sole point of contact for both power outages and billing inquiries. However, in recent years many states have developed competitive markets, which allow energy suppliers the opportunity to compete with each other and offer customers different options when choosing a pricing plan.
What should you look for when deciding to use a supplier or utility? Below, we’ve outlined some key distinctions between both types of businesses.
Utilities are responsible for the transmission and distribution of energy, most commonly electricity, to your home. During or after severe weather, the downed power lines and transformers that you may encounter are under the responsibility of your local utility. Your local utility is also responsible for handling emergency situations, such as power outages. So, be sure to have their number readily available. It’s also worth noting that your local utility is responsible for the frequency that your electricity meter is read.
In certain markets, a utility has a monopoly on delivering electricity to you via its distribution system, whether the electricity is sold to you by the utility or by another electric supplier. This is done to keep the infrastructure cost low by not having to maintain multiple distribution systems.
In a competitive market, the supplier can provide you with pricing options that more closely reflect the current market. Although this “competitive supply” is still in its infancy, customers are already reaping customer service, product and technological innovation benefits by choosing a pricing plan from suppliers.
Additionally, suppliers can work with you to help discover energy efficient solutions for your home, which can include green options.
Constellation acts as a leading competitive supplier of power, natural gas and energy products and services across the U.S. and Canada.
Constellation recently named 96 new grant recipients through its Community Champions program, which is dedicated to honoring local nonprofit organizations in the 27 states Constellation services. Constellation and StarTex Power customers are able to apply for a grant up to $500 that benefits local non-profits with missions spanning education, youth development and environmental projects.
Twenty five percent of survey participants in FEMA’s 2011 survey said the cost of preparing for a hurricane and confusion surrounding hurricane preparedness meant they did not take as many steps to secure their home as they could have! At Constellation, we wanted to make the process of preparing for a hurricane easier.
Any pests in your home are cause for concern. They’re annoying, could bite and spread diseases, and they can damage your house.